FREQUENTLY ASKED QUESTIONS
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HOW DO PAYMENT SCHEDULES WORK? 30% deposit to hold your date 50% 3 months before your date 20% 1 month before your date |
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HOW DO YOU DELIVER OUR PHOTOS AND VIDEOS? We’ll deliver your photos in an online gallery where you can download them at full-resolution and web-size resolution. There’s also a high quality print shop attached to your gallery for easy printing but only if you want to use the service. For video, we also send over a link to your videos where you can download them at high resolution. |
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DO YOU GIVE RAWS? (Unedited images) We do not. We’ve spent countless hours perfecting our color correcting skills and editing is the majority of the process that goes into images and video. We won’t leave any important photos or videos out. If you feel we’ve missed delivering a photo or clip, feel free to let us know! |
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WHAT IS INCLUDED WITH A VIDEO PACKAGE? Every video package includes two videos: a Cinematic Feature and a Social Media Highlight. Cinematic Feature: A 5-10 minute cinematic video that tells your story and recaps some of the most beautiful moments of the day in an artistic and authentic feature. Includes song licenses for the music used. Social Media Highlight: A 1-2 minute highlight of your ceremony that can be shared on social media. Full Length Add-On: You can opt to add on a full length documentary-style video of your day and includes the entire ceremony from beginning to end as well as all the toasts, speeches and dances. It can vary in length depending on the day, but ranges from half an hour to 2 hours. This video can also include the music and songs the couple chooses for walking down the aisle and first dances. This video will not be published online. Full-Length Video Add-Ons range from $500-$1000 depending on the length of coverage. |
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CAN YOU PHOTOSHOP US TO LOOK SKINNIER OR HAVE CLEAR SKIN? We don’t change appearances. We want you to be comfortable in your own skin so changing any bodies to appear different than they actually are goes against what we believe. We’ll clear up little skin imperfections to avoid distraction but we want the photos to look like you. |
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WHAT HAPPENS IF YOU CAN’T MAKE IT TO OUR WEDDING? Luckily for us, after capturing over 100 weddings this has never happened and there are two of us as a safety blanket. But if something were to happen and neither one of us could make it, we’ll do our very best to find a replacement photographer or videographer and then edit the photos to match out style. If neither us nor a replacement being able to make it to your wedding, you will be refunded. |
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WHAT'S YOUR TRAVEL FEE? Additional ground travel beyond 10 miles out of Santa Cruz will be charged at $1 to the mile one way. |
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WHAT IF WE HAVE PHOTO IDEAS? Awesome!! If you have any ideas you want to come to life, we're all ears and love the creative collaborative process with couples. Any and all ideas are welcome. |
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DO THE TWO OF YOU ALWAYS TRAVEL TOGETHER? We like to! But, sometimes you only need a photographer or videographer and not both so we travel alone as needed. For international trips however, we prefer traveling together for safety reasons. |
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WHAT IF THE WEATHER GETS CRAZY? We can reschedule if the weather is really bad but some of our favorite sessions ever have been in the crazy wind and weather. We don’t want to make you feel uneasy though and definitely don’t want to ruin our gear so we can decide with you whether we should reschedule or not. |
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WHAT'S THE FEE FOR SECOND SHOOTERS? Our 10 hour packages include second shooters but all other packages have a $50 an hour fee for a second photographer and $50 an hour for an additional videographer. |
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DO YOU CAPTURE DAY BEFORE OR WEEKEND WEDDINGS? Absolutely! We can create a custom package depending on how long you need us! |
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WHAT ARE THE NEXT STEPS? Let's hop on a call to hear more about your day, make sure we're a good fit and answer any questions you might have. Then, if you decide to book us, we'll send over a contract and payment plan. A month or so before your wedding day we'll send over a questionnaire and plan another call to go over all of the details for your day! |
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SANTA CRUZ WEDDING PHOTOGRAPHY / SANTA CRUZ WEDDING VIDEOGRAPHY / SANTA CRUZ WEDDING PHOTOGRAPHER / BIG SUR WEDDING PHOTOGRAPHER / CALIFORNIA INTIMATE WEDDING PHOTOGRAPHER / BIG SUR ELOPEMENT PHOTOGRAPHER / CARMEL WEDDING PHOTOGRAPHER / BIG SUR WEDDING VIDEOGRAPHER / SANTA CRUZ ELOPEMENT PHOTOGRAPHER / SANTA CRUZ FAMILY PHOTOGRAPHER / SANTA CRUZ BUSINESS PHOTOGRAPHER / SANTA CRUZ REAL ESTATE VIDEOGRAPHER / PROPOSAL SANTA CRUZ / SAN FRANCISCO ELOPEMENT PHOTOGRAPHER AND VIDEOGRAPHER